Privacy Policy for Mosaïque Culturelle
Welcome to Mosaïque Culturelle. This Privacy Policy outlines how Mosaïque Culturelle collects, uses, maintains, and discloses information collected from users (each, a "User") of our online platform. This policy applies to our site, all products, and services offered by Mosaïque Culturelle. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register for a workshop or event, fill out a form, subscribe to our newsletter, and in connection with other activities, services, features or resources we make available on our online platform.
- Personal Data: This includes information such as your name, email address, postal address, phone number, and payment information when you register for our cultural workshops, historical tours, language immersion programs, art exhibitions, culinary experiences, or educational seminars.
- Usage Data: We may collect information about how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
- Cookie Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. See section 4 for more details.
2. How We Use Collected Information
Mosaïque Culturelle collects and uses Users' personal information for the following purposes:
- To Provide and Maintain Our Services: To operate our site and deliver the cultural workshops, events, tours, and educational programs you have signed up for.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our online platform.
- To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order or registration. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
- For Community Outreach and Educational Seminars: To facilitate participation and communication for these aspects of our services.
3. Data Protection Rights Under GDPR
As a data subject, you have the following rights concerning your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Should you wish to exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request within one month.
4. Web Browser Cookies
Our online platform may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of our online platform may not function properly.
5. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between our online platform and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
6. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
7. Changes to This Privacy Policy
Mosaïque Culturelle has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
8. Your Acceptance of These Terms
By using this online platform, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our online platform. Your continued use of the online platform following the posting of changes to this policy will be deemed your acceptance of those changes.
9. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Mosaïque Culturelle
1290 Rue Sainte-Catherine, Suite 315
69002 Lyon, Auvergne-Rhône-Alpes
France